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You reported it to Roblox. They didn't act. That matters legally.

More than 170 families have filed claims in federal court against Roblox Corporation for failing to protect children. If you reported unsafe contact and the platform did nothing, your family may have a case. Find out in under 2 minutes — free and 100% confidential.

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The record

01 You reported it.The account, the messages, the contact — you flagged it to Roblox.
02 They didn't act.No removal. No investigation. A canned reply, or nothing at all.
03 The company was on notice.It was told. It chose not to protect your child.

In the lawsuits families are filing right now, that isn't a bad support ticket. It's evidence. ON THE RECORD

You did the right thing. Here's why it matters.

When you reported a predator or inappropriate contact to Roblox and the platform failed to act — failed to remove the account, failed to investigate, failed to protect your child — that creates what courts call notice.

The company was told. It chose not to act. That's not just a bad customer-service experience. In the lawsuits families are filing right now, it's evidence.

You may have set every parental control Roblox offered. You may have had the conversations with your child. You may have monitored their screen time and checked their friend list. None of that changes how Roblox responded to your report — because they didn't respond, or they sent a canned reply and left the account up.

The failure here was the platform's, not yours. And not your child's.

What families are filing — and why

This is real, centralized federal litigation. Each family files individually — it is not a class action.

  • 170+ FAMILIES A federal court in the Northern District of California has centralized more than 170 family lawsuits against Roblox Corporation.
  • 11 STATE AGs Eleven state attorneys general — Republican and Democrat — have sued Roblox over child-safety failures.Texas, Louisiana, Florida, Kentucky, Iowa, Tennessee, Nebraska, Oklahoma, Indiana, and Arkansas.
  • $35.8M PAID Roblox has already paid $35.8 million to settle claims brought by Alabama, West Virginia, and Nevada — state settlements requiring Roblox to verify user ages and limit adults' ability to contact children under 16.Prior results do not guarantee a similar outcome.
  • OPEN COURT A federal court ruled that families cannot be forced into secret arbitration. These cases stay in open court.
  • FILE NOW The court has moved toward appointing a settlement master to organize cases. Families who file now are part of that process. Families who wait are choosing to be last in line.

Do I qualify?

Your family may qualify if any combination of the following is true. You do not need all 5.

  • If your child was under 18 and was harmed through Roblox.
  • The contact started on Roblox — even if it later moved to Discord, Snapchat, or another app. That still counts.
  • A stranger or adult contacted your child through Roblox's messaging, chat, or friend system.
  • The contact involved any of the following:
    • Inappropriate messages or conversations.
    • Requests for personal information, photos, or videos.
    • Gifts of Robux or in-game items used to build trust.
    • Attempts to move the conversation to another platform.
  • You reported the contact to Roblox and the platform failed to act — or you have screenshots, usernames, chat logs, or purchase history related to what happened.

If you recognize your family's story in any combination of the above, a free case review can tell you where you stand.

See if your family qualifies

What to save before you do anything else

If you have any of the following, save them now — before accounts disappear or records are deleted.

  1. The report you filed with Roblox. Screenshot the confirmation, the ticket number, the canned response — all of it.
  2. Usernames and display names — your child's and the stranger's. Especially if the usernames changed.
  3. Screenshots of messages, friend requests, or chat logs.
  4. Robux purchase history and gift-card receipts. You can download these from account settings.
  5. Any communication that moved to Discord, Snapchat, or another app — screenshots, usernames, timestamps.
  6. The date you first noticed something was wrong.

Don't worry if you're missing some of these. Many families start with only a report and a gut feeling. The case review helps determine what else may be recoverable.

Important: If you haven't already, report to police and NCMEC first (CyberTipline.org). Then find out if your family has a claim.

Questions parents ask

QWill my child's name be public?

No. Minor plaintiffs in these cases proceed under initials or pseudonyms. That's standard in federal cases involving children. Intake is confidential. You don't have to tell your whole story to find out if you qualify.

QIt happened years ago. Is it too late?

It depends on your state. Deadlines for child-safety claims vary and are often extended — particularly for survivors who are now adults. But those deadlines are real, and they don't pause. A free case review is the fastest way to find out where your family stands.

QDoes suing Roblox mean they'll ban the game?

No. Suing Roblox does not ban Roblox. It means holding a $40-billion corporation accountable for safety systems that failed. You're not suing your kid's friends or the game's players. You're asking the company to answer for what happened to one child — yours.

QAre these lawsuits even real?

Yes. This is a real, centralized federal litigation — not an internet ad. More than 170 families have filed. Eleven state attorneys general have sued independently. Roblox has paid three states $35.8 million. You can verify all of this yourself — the court records, the news coverage, and the settlement terms are public. Google it. We'll wait.

QIsn't it the parent's fault for letting them play?

The parents in these lawsuits did parent. They set the controls. They had the conversations. They monitored. The controls didn't hold — because the platform was built so that the safety features parents relied on couldn't do what Roblox said they would do. That's what the claim is about. You did the right thing. The platform didn't.

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